Auto Attendant (IVR)
Improve your callers journey with our Free Auto Attendant (IVR) Services.
So what exactly is Auto Attendant? In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) allows callers to be automatically transferred to an extension without the intervention of an operator (typically a receptionist). Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, for example '0'.
Free Auto Attendant!
As an 0800 Number Shop customer, all our clients are entitled to a Free Auto Attendant system, designed specifically for your telecoms requirements.
How Does An Automated Attendant System Work?
Call 0871 705 2222 to here a demo of our Automated Attendant system
- A caller dials your non geographical number and it is answered by the automated attendant
- An optional welcome message could be played, then a choice of options e.g.
Press 1 for sales
Press 2 for accounts
Press 3 for marketing
Auto Attendant Scripts
Auto attendant scripts can vary from business to business.
Our free auto attendant scripts can be made quickly, and changed easily by your personal account manager.
Bespoke Automated Attendant/ IVR Services
Whatever the size of your business, 0800 Number Shop can help with your call management needs. All our associated products can be integrated into our automated attendant service
- Transfer to voicemail
- Professional voice & scripting available
- Call Routing
- Call Whisper
- Queue manager
- Call Divert
- Automated booking services
- Store locator – divert callers to their nearest branch
- Data capture – customers place orders/ brochure requests
Advantages for your business
- Save money and labour costs
- Make your small business seem larger and more professional!
- Helps reduce the amount of unanswered calls
- Free Auto attendant scripts with all our non geographic numbers
Click here to return to the Call Management overview…
0800 Number Shop can offer you more than just a phone number to help make your business as efficient as possible.
Why Complicate It?
- Select Your Number
- Choose Your Package
- Login or Register
- Download Direct Debit Form
- Confirm Order!
Did You Know?
Given the choice, 63% of the public say that they would always call a freephone number first (Teleculture 2000)
Return Your Form
As soon as we receive your Direct Debit form back we can connect your number!
- Fax to: 0800 002 9201
- Scan and Email: forms@0800numbershop.com
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