0800 Number Shop

Implement an efficient queuing system to your business

The 0800 Number Shop Call Queuing Service has been designed for a wide range of services to help to ensure that Inbound Calls are not lost, due to the destination phone lines being busy.

You callers will be greeted with a welcome message and if all your destination phone lines are busy, we will start stacking the calls and play music on hold with an intermittent Apology Message. Once a destination phone line becomes available, the longest held caller will be automatically connected.

• Handle Inbound Calls professionally, efficiently and effectively
• Play promotional messages to callers while held on the queue
• Maximise business opportunities by not missing Calls
• Give the option to the caller to leave a voicemail by pressing 1 while holding
• Set Parameters for Maximum Time on Hold and timing for Apology Message
• Lines Never Busy - The system can handle multiple Inbound Calls
• Free Answering / Message Service and Voice to Email Service
• Convey a professional image to your callers

Setting up Call Queuing

If you would like to discuss setting up a call queue on one of your numbers please Contact Us and we will be able to discuss the options you would like to be configured, the personalised script you would like for your callers and answer any other questions you may have.