0800 Number Shop

0800 Number Shop provides a wide variety of Additional Services which will enable any business to handle their inbound calls more efficiently and effectively without having to invest in a PBX system or other specialist equipment to automate or enhance your call handling, 0800 Number Shop does this on a Network level so all he hardware is hosted and maintained by 0800 Number Shop.

Time of Day Routing

We can create time plans or ’Opening Hours‘ so that calls will be routed to planned destinations (can be single landline or mobile numbers or hunt groups and voice mail) according to the time of day/week/month or year.

Calls can be routed to a main number between 9 am to 5 pm Monday to Friday and then to a hunt group, mobile or voicemail outside of these hours.

Time Rules

Call Queues

Callers can be ’Stacked‘ until the line is available. Callers can be greeted with a welcome message informing them that they are in a call queuing system. Music and an apology message will be played until a destination becomes available, then the longest held Caller will be connected.

Call Queues

Caller Stats

Call stats package comes free with any number you choose and will be part of the Call Management Package. Analysis of Call History can be a powerful tool for improving your company's communications. Think of it as feedback from the outside world about your position in the market place, your presence in different locales or the nature of the customers you are attracting.

Caller Statistics

Conference Calls

Call conference service is free to use, it has no monthly fee or minimum usage. The only cost incurred is the cost of the call.

Conference Calls

VoIP Numbers - PSTN to VoIP

If you are looking to route calls to VoIP every number we offer can be used as an Inbound VoIP Number, this allows callers from any standard PSTN landline or GSM mobile phone to route to your VoIP account.

Our switch can terminate to SIP, IAX2 and H.323 destinations, so if you currently use an IP PBX service e.g. an asterisk Server or any other SIP device, we can port calls to your system.

PSTN to VoIP